Products

FAQ's

How do i know if my order is confirmed ?

You will receive an email from us with your order confirmation. We also send shipping confirmation.

Can i change or cancel my order after placing it ?

We process orders quickly to get them to you as soon as possible, if you need to make a change, please email us immediately at ( sales@mosstissues.com ) and we do our best to help if the order hasn't been shipped yet.

How many days will it take for my order to arrive ?

You can expect your order to arrive in 3 to 4 business days.

Where do you offer shipping ?

We currently offer shipping across Calgary only. Stay tuned — we’ll be expanding our delivery areas soon!

Is your Toilet paper septic-safe ?

Absolutely! Our toilet paper is 100% septic-safe and breaks down easily, so you never have to worry about your plumbing.